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FAQ

Can I have the package discreetly shipped?

Yes! Just let us know you would like us to cover up the logos on the custom butt box in the notes section of your cart!

How do I know I'll receive a quality product?

We were funded on Kickstarter/Indiegogo in 2018 for over $50,000 and fulfilled 100% of our orders. We have earned a 4.9 star review on Google, 4.9 stars on Facebook, 4.8 stars on Etsy and 4.8 stars on Amazon. See for yourself!

How do I clean the Buttress Pillow?

The removable yoga-pant cover is 100% machine washable and dryable! Like a regular pillow, we advise not to machine wash the pillow itself. Instead, if it gets dirty, use a tide clorox pen or equivalent product or dab with soap and water on affected area.

What's your return policy?

We want every one of our customers to be 100% happy with our product. You have 30 days risk free to return your Buttress Pillow. Just reply to your order confirmation email about your return request and we will send you a pre-paid return label within 1-2 business days! When we receive your package, we will refund you for the total cost of your order.

Do you offer a warranty?

Yes! We cover all manufacturing defects in the warranty for a full year! Just contact us about your pillow and we can exchange, refund or partially refund the cost of your pillow!

Is this product dropshipped?

No! We have all our pillows in stock in our warehouse in Pennsylvania. With standard shipping, they will be delivered to your door within 5 days. We are the one and only seller of the Buttress Pillow or any butt pillow as it is patented.

What's included with my purchase?

Your package will come in our custom 15x14x8 inch butt box with the Buttress Pillow, your choice of color Yoga-pant cover, 2 mini-butt keychains, 1 pair of assorted undies, our care and use guide, welcome postcard and Buttress stickers! See more about extras on our Ass-essories page!

What if I have a latex allergy?

Our pillows are covered by the silky inner lining plus the yoga-pant outer cover so you are never touching the natural latex! If you have a severe allergy, we advise against using this pillow.

Why and how did the Buttress Pillow begin?

See our About Us page to see our origins and beliefs. Find more on the philosophy of the butt on our Butt Blog!

Is the Buttress Pillow patented?

Yes! We are internationally patented and the only source of pillows in the shape of butts! We have distributors in Europe, Japan and continental Asia.

COVID19 Response

We take your health, safety and satisfaction 100% seriously. You will never receive a used/returned pillow for as long as the virus is around. Pillows and covers are quality checked while inside their pre-packaged bags. Butt packers always wear gloves and masks while picking and packing your order with very regular glove and mask changes. 

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