Question 1

Which model should I choose?

Accepted Answer

All Buttress models are ergonomically designed for every type of sleeper — side, back, stomach, and anywhere in between.

If you have a medium to larger body type, we recommend The ORT (Our Royal Thighness). It offers fuller curves, deeper support, and a more substantial feel. It's our best-seller for a reason — the ultimate butt-sleeping experience.

If you have a smaller body type, The ODB (Original Double Bubble) and The OMG (Oh My Goodness) provide the perfect balance of softness and support — snug, cuddly, and incredibly comfortable.

Not sure which cheeks are right for you? No worries. We offer one free exchange within 30 days so you can find your perfect fit.

Question 2

Will this actually help my neck pain?

Accepted Answer

Yes! The ergonomic valley design cradles your head and supports your neck naturally. Thousands of customers report reduced neck pain and better sleep.

Question 3

What is the return policy?

Accepted Answer

30-day comfort guarantee. If it's not love, send it back.

If you're returning (not exchanging), you pay return shipping—usually about $10–12 in the U.S. via USPS, depending on your location and packaging. Defective items are different: we cover return shipping on those.

See our full return policy for details.

Question 4

How long does shipping take?

Accepted Answer

2-5 business days within the US. International shipping varies by location. Free shipping on all orders.

Question 5

Why is this pillow more expensive than regular pillows?

Accepted Answer

Premium all-natural latex foam costs 3x more than synthetic materials. You're paying for durability, breathability, and hypoallergenic properties that last years, not months.

Question 6

Which models suit each sleeping position?

Accepted Answer

Each model is great for all kinds of sleepers. Bigger sleepers should choose the ORT or OMG; smaller sleepers should choose the ODB or OMG.

Question 7

Is this pillow safe for allergies?

Accepted Answer

Absolutely. Natural latex is hypoallergenic and naturally resistant to dust mites, mold, and bacteria. If you are severely allergic to latex, we do not recommend. But there is always 2 layers of fabric between your skin and the latex foam core.

Question 8

How private is the shipping?

Accepted Answer

Completely discreet packaging with no branding or product details visible. Your privacy is our priority.

Question 9

How firm is it?

Accepted Answer

Medium-soft with supportive bounce from all-natural latex foam.

Question 10

How long will this pillow last?

Accepted Answer

Natural latex maintains its shape and support for 8-10 years with proper care. That's 3-4x longer than synthetic pillows.

Question 11

Can I wash the pillow?

Accepted Answer

The yoga pant cover is machine washable. The latex foam should be spot cleaned only - never submerge in water.

Question 12

What does it smell like?

Accepted Answer

Natural latex has a subtle, clean scent that fades quickly.

Question 13

How do I care for it?

Accepted Answer

Spot clean the cover. Keep foam away from direct sunlight and heat.

Question 14

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide with transparent rates at checkout.

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